Contact us

Can we answer your question?

Before you contact us you might want to check our existing Help/FAQs, listed to the left, or our most commonly asked questions. If you still can't find what you are looking for, contact us below.

• Returning an item explains how to return an item to us
• Understanding your prescription illustrates the various styles of prescriptions and common ways that they're written to help you understand them
• Tracking your order explains how to follow your order via our website
• Delivery times explains how long your order is likely to take

For all customer enquiries

Our offices are open 9am-5pm Monday to Friday (for telephone customers only) and closed Saturdays, Sundays and bank holidays.

• Call 08456 88 20 20
• Fax 08450 13 18 18
• Email ask@glassesdirect.co.uk

For all media enquiries

• GD Press
• 07919 490 424
• media@glassesdirect.com

For feedback

feedback@glassesdirect.co.uk

You can write to us at

Glasses Direct, Gemini House, Hargreaves Road, Groundwell, Wiltshire SN25 5AZ