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Can we answer your question?

Before you contact us you might want to check our existing Help/FAQs, listed to the left, or our most commonly asked questions. If you still can't find what you are looking for, contact us below.

For all customer enquiries

Our offices are open 9am-5pm Monday to Friday (for telephone customers only) and closed Saturdays, Sundays and bank holidays.

EASTER hours: Please note that our customer service team will not be able to answer enquiries over the Easter weekend, and will be available from Tuesday 22nd April at 9am.

For all media enquiries

For feedback

You can write to us at

Glasses Direct, Gemini House, Hargreaves Road, Groundwell, Wiltshire SN25 5AZ

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UK company number: 05139004.