How to order single vision glasses
Single vision lenses are our standard lens and are what is required by most of our customers. They are made to your prescription strength and either suit glasses for customers with 'short-sightedness' or 'long-sightedness'. We recommend them to everyone who has not been specifically advised to get bifocal or other lenses.
Single vision lenses are included in the price – that's right – you really can get a complete pair of custom made prescription glasses for just £15!
Here's how:
Ordering online
Click the type of glasses you'd like from the selection on the left. You can also use our Best Fit Machine below to select the frames from the ranges available that most closely match the measurements of your existing glasses to ensure your new glasses fit as well as your existing glasses. See FAQs on Best Fit Machine and frame measurements. Once you have chosen a frame, you simply key in the details of your prescription online, and select your lens. The website securely accepts most types of credit cards.
Ordering over the telephone
Once you have chosen your frame from our mail-order catalogue, or the website, you may call our customer service team on 08456 88 20 20 who will take your order over the telephone. They will talk you through different lens options, and ask for your prescription details.
Ordering from a mail order catalogue or by fax
Our mail order catalogue is sent to your door, free of charge (request a catalogue). Alternatively, a fax order form can be downloaded here. Please fill in the order form with details of the frame you require and either post it back to us, or fax to us on 08450 13 18 18. Prescriptions, or a copy of your prescription should be sent/faxed in with your order, and will be kept on file (unless you otherwise specify) so that should you choose to re-order, we will already have your details to hand. The mail order/fax option is the best for those not confident with their prescription details, or for those who cannot easily understand what their optician has written.