Adjusting your glasses


Someone adjusting a screw on a glasses frame Someone adjusting a screw on a glasses frame


Sometimes, your eyewear may need a little bit of adjustment. It can be a frustrating thing – your new pair of glasses look great except one of the arms doesn’t sit quite right. Or it could be that you’ve been wearing your glasses day-in-day-out and, over time, they have begun to slide down your nose, or are even sitting crooked on your face.

But don’t worry, getting this fixed isn’t as complicated as it sounds! It can either be done by a professional or by yourself at home. Here’s how to do the latter, as explained by one of our qualified opticians:

Adjusting your nose pads

To change the way your nose pads fit, simply follow these instructions:



You can watch one of our qualified opticians demonstrate this in the video below:


Ask the optician: How to adjust nose pads Ask the optician: How to adjust nose pads

Adjusting the arms of plastic or metal frames

To change the way the arms of your glasses fit, simply follow these instructions:



You can watch one of our qualified opticians demonstrate this in the video below:


Ask the optician: How to adjust your glasses at home Ask the optician: How to adjust your glasses at home


You can also contact our qualified opticians for help – our contact details can be found here. For example, if you’ve ordered rimless glasses from us that need adjusting, these are slightly more delicate and may need an expert’s eye to make them right again.

We also provide a selection of tools and services to help you find the perfect fit. For example, our Best Fit Machine allows you to search for a new pair using the measurements of your current one, whereas our free Home Trial gives you the chance to try up to four pairs at home before buying. These are designed to make the process of buying eyewear online even easier by taking away the worry of finding something that isn’t right for you.