Contact Juliet if you would like to apply for any of our job vacancies.
Role: Dispensing optician
Hours: 37.5, Monday to Friday
Competitive salary, Company bonus and productivity bonus, 31 days holiday (inclusive of bank holidays), Group Pension Scheme, Life Assurance, Health cashplan, Staff discount policy.
Reporting to the Customer Services Manager (who is a Dispensing Optician), you will join a team of optical assistants. The main part of your job will be rolling up your sleeves and getting stuck in as a team member taking customer orders over the telephone, providing optical information, answering emails and processing orders. We run an efficient ship and expect a high degree of productivity from all members of the team. Multi tasking skills are essential! In addition, your role will involve coaching, training and supporting the team from a technical optical point of view. You will be involved in overseeing all orders to ensure they comply with our strict practice standards. .
Role: Optical Assistant
Hours: 37.5 per week Monday - Friday
31 days holiday including bank holidays Group Personal Pension Plan Life Assurance 4 x salary health cashplan staff discount policy
We are looking for Optical Assistant to join our Sales and Service team. Your role will be to get stuck in as a member of the team taking customer orders/queries over the telephone, answering emails, answering customer queries on the internet, data checking, fraud checking, processing orders and sometimes all at the same time! We expect a high degree of productivity from our team members and so organization and multi-tasking skills are essential We are continuously looking to upskill members of our Optical teams and so there is plenty of opportunity for training and professional development. From time to time, you will also be required to go and help out in our Fulfilment centre or Glazing Laboratory. This will give you a break from the telephone and enable you to see how other parts of the business work. Full training will be given.
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