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Ordering your glasses

What do I need to be able to order on Glasses Direct?

  • Before you place an order with us, you need to make sure you have an up-to-date prescription. If you don’t have a prescription to hand just yet, you can still order and select ‘send prescription later’. For more information on recommended intervals between eye tests, read this article.

  • You will also need to have your payment method ready. This can be a credit or debit card, or a PayPal or Klarna account. On compatible devices, Apple Pay is also available.

How do I find a frame that suits me?

To help find a style you like, try our Best Fit Machine to find glasses based on the measurements of your current pair. If you haven't worn glasses before, our Face Shape Guide is a good place to start.

How do I place an order with Glasses Direct?

  • When you’ve found a frame you like, click on select lenses.

  • Next, follow the lens instructions to ensure you’re choosing the best ones for you. After selecting your vision type, you'll be prompted to enter your prescription or send it later. If you do enter your prescription at this step, the following options will be customised based on what's appropriate for your prescription.

  • Finally, choose your lens category and packages. You can see a list of all available lens options here.

  • If you’re using our free second pair offer, make sure to select a second frame before completing your purchase. Both frames must be ordered at the same time.

  • Continue to pay via credit, debit card, Klarna, PayPal or Apple Pay.

Other ordering questions