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Your delivery questions

Please note: Due to system improvements taking place on 1st October, some orders placed between 27th September and 6th October will take a bit longer than usual to be delivered. For orders placed in this time period we would expect the majority to arrive with customers within 10 to 14 days. For more complex prescriptions and lens choices, please allow for slightly longer than this.

You will receive a confirmation email as soon as your completed glasses have been dispatched from our warehouse.

Domestic delivery

International delivery

We are currently unable to deliver to the Channel Islands and other addresses outside of the UK. We apologise for any inconvenience this may cause.