Ordering your glasses
How do I order?
If your prescription is older than two years, you’ll need to book an eye test with an optician. Read this article for further information.
If you don’t have a copy of your prescription, ask the optician who carried out your test. Did you know they are legally obligated to give you a copy after your eye test at no extra charge?
Once you’ve chosen your frames, it’s time to pick your lenses. Start by selecting how you’ll be using them, e.g. for reading.
Next choose the type of lens you need, e.g. digital protection. Here is where you can pick light adaptive lenses and dark tints to turn your frames into prescription sunglasses.
Then select one of our great value lens packages: Bronze, Silver, Gold or Platinum. If you don’t want to upgrade your lenses, simply click ‘continue with basic lenses’.
Now you enter your prescription. For help, see ‘Understanding Your Prescription’, or if you have any questions, our qualified opticians are on hand to help. If you don’t have your prescription you can choose to send it later via photo, email phone or post by selecting ‘Send Prescription Later’.
If you’re buying a £49+ frame (excl. Boutique), take advantage of our FREE SECOND PAIR offer by selecting a second frame and completing the above steps before you check-out.
Check your order to make sure you haven’t left anything out – double check you’ve added the free second pair. Once you’re happy with everything, select ‘COMPLETE PURCHASE’. We accept credit/debit cards, PayPal and Accor/EdenRed Eyecare vouchers. Please contact our customer service team for details on how to pay with these vouchers.