Ordering your glasses

How do I order?

If your prescription is older than two years, book an eye test with an optician. (See Your Eye Test in our ‘seeing clearly’ guide for further information).

If you haven’t already got a copy of your prescription, ask the optician who carried out your test. They are legally obliged to provide one immediately after your eye test and on request at no extra charge.

Browse our diverse collection of designer and own-brand glasses and sunglasses to find the pair you want. To help you pick the perfect pair you can use our virtual try-on, Ditto; or try one of our free unlimited Home Trials which allows you to select up to four pairs of frames to try on at home.

Free Home Trial

Once you’ve selected your frames, move on to choosing your lenses. Select your reason for needing glasses e.g. for reading. If you are unsure, speak to one of our qualified opticians on 01793 746601.

Select your lens package (Gold, Silver, Bronze, Platinum & Budget). A link is available at the bottom of the page to a larger selection of lenses including our very thinnest options, and you can see our lens prices, and high street comparisons here.

Your lenses

You now have the option to turn your glasses into prescription sunglasses with our sun reactive and tinted lens options. Or ‘continue with no tints’.

Enter your prescription - for help see understanding your prescription. If you have any other questions call our team on 01793 746601. Alternatively, if you don’t have your prescription at hand but would like to purchase your frames, you can reserve your glasses by selecting ‘Send Later’.

Send prescription later

If you would like to take advantage of our free second pair offer, in order to ensure you receive your free pair of glasses, select and order a second frame before you make your purchase.

FREE’ will appear next to the pair that is free.

Free second pair

When you are happy with your order, select ‘continue to purchase’ and make your payment via a credit/debit card or PayPal. We also accept Accor/EdenRed Eyecare Vouchers (please call our customer service team for details on how to pay with such a voucher).

Your new glasses will be despatched within days.