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Buying glasses online

What we can and can’t do

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At Glasses Direct, we understand that buying glasses online can be intimidating. From our free Home Trial to understanding your prescription, we’re with you every step of the way to help with any concerns. This page explains exactly what we can do, and what we can’t, so you know exactly where you stand when buying your first pair of frames.

We can:


We strive to make your experience as simple and rewarding as possible. Although we are continuously improving our service, there are limitations in what we can offer.

Due to limitations, we currently cannot:

Ready to buy your first frames? Check out our large collection of frames available for our Home Trial, start browsing now or get more help if you’re still struggling to choose!

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