Peony

Love them.

I ordered glasses on a two-for-one basis, expecting to receive two pairs. However, I only received one. It turns out I was supposed to order both pairs upfront—something that wasn’t clearly explained. Trying to fix this should have been simple, but it was anything but. I had to place a new order, only to then get it canceled. Unfortunately, I accidentally selected the wrong lenses in the process. My options? Pay more or cancel and start over. I requested a cancellation, but customer service took so long to respond that the order was already manufactured and shipped before they could act. I was then charged again. When the second pair finally arrived, I had to return them—another hassle. Living in a rural area, this meant a 12-mile round trip just to send them back. At this point, I’ve lost confidence in ordering another pair and have simply given up. This was far from the easy purchase I expected, and I cannot recommend this service.

Great glasses. Sturdy and well made