Contact us

Please note: Due to unprecedented high demand, we are unable to respond to your calls and emails in a timely manner. Please accept our sincerest apologies for any inconvenience caused. We are working hard to get back to full operating service as soon as possible.
Date: Thursday 6th December 2018

Can we answer your question?

Before you contact us you might want to check our existing Help/FAQs, listed to the left, or our most commonly asked questions. If you still can’t find what you are looking for, contact us below.

For all customer enquiries

Our offices are open 9am-5pm Monday to Friday (for telephone customers only) and closed Saturdays, Sundays and bank holidays.

For feedback

You can write to us at

Glasses Direct, Gemini House, Hargreaves Road, Groundwell, Wiltshire SN25 5AZ