Contact us
Please note: Due to unprecedented high demand, we are unable to respond to your calls and emails in a timely manner. Please accept our sincerest apologies for any inconvenience caused. We are working hard to get back to full operating service as soon as possible.
Date: Thursday 6th December 2018
Can we answer your question?
Before you contact us you might want to check our existing Help/FAQs, listed to the left, or our most commonly asked questions. If you still can’t find what you are looking for, contact us below.
- Returning an item explains how to return an item to us
- Understanding your prescription illustrates the various styles of prescriptions and common ways that they’re written to help you understand them
- Tracking your order explains how to follow your order via our website
- Delivery times explains how long your order is likely to take
For all customer enquiries
Our offices are open 9am-5pm Monday to Friday (for telephone customers only) and closed Saturdays, Sundays and bank holidays.
- Call 01793 746601
- Email ask@glassesdirect.co.uk
For feedback
You can write to us at
Glasses Direct, Gemini House, Hargreaves Road, Groundwell, Wiltshire SN25 5AZ
