Paying with Klarna

Frequently asked questions

With Klarna, you have the choice to either pay later or purchase in instalments. Keep reading to find out more.

Who is Klarna?

How does Pay later in 30 days work?

How does Pay in 3 instalments work?

Am I eligible for using Klarna as a payment option?

Can I have multiple Pay later or Pay in instalments orders at the same time?

What does Klarna consider when reviewing my application?

What do I need to provide when I make a purchase?

Will a credit search take place?

How do I make repayments to Klarna?

I have been asked to go to the Klarna site. Is this correct?

Can I pay before the due date?

Is my payment information safe?

How do I know Klarna has received my payment?

What happens if I don’t pay for my order on time?

What happens if I don’t pay for my order?

I've received a statement, but I've not yet received my goods.

What happens if I cancel or return my order?

I have canceled my order. How long will it take until I receive my refund?

I have asked for a refund. How will I be refunded?

What happens to my statement when I have returned the goods?

What happens to my statement when I have returned part of my order?

I haven’t received an email with my statement/payment information.

I still have questions regarding payment, how can I get in touch?

Klarna’s Pay in 3 instalments and Pay in 30 days credit agreements are not regulated by the FCA. Use of these and any missed payments may affect your ability to obtain credit from Klarna and other lenders. 18+, UK residents only. Subject to status. T&Cs apply.

Paying with Klarna

Frequently asked questions

Related Questions