Do you love to shop with Glasses Direct? Or perhaps, you are yet to purchase from us. Get to know what our customers have to say about the products we sell and the services we provide. It is very important to us that we continue to provide a straightforward and seamless shopping experience right from the start. But of course, don’t just take our word for it – here’s what our own customers have to say!
Survey reveals customers saved an average of 49% vs high street
We recently sent a survey to a select group of email-marketable customers in which we asked them to tell us how much they spent on their last order when shopping with us and also the total cost of their order the last time they purchased glasses on the high street. Customers made an average saving of £103 compared to their last high street purchase.
Our data also revealed the top reasons for shopping with Glasses Direct. Customers suggested their main reason was value for money. They also said it was faster and more convenient to shop online. Other responses revealed it was due to positive recommendations from friends or family members. When we asked customers what they liked about Glasses Direct, we were complimented most on overall service, quality and value. Finally, Glasses Direct rated the highest for price and delivery according to customer experience ratings.
Why choose to shop with Glasses Direct?
We at Glasses Direct are very grateful and proud of the survey responses we received from some of our most valued customers. It would seem the main reasons for shopping with us are value for money, great service, quality, convenience and word of mouth.
Shopping online with us couldn’t be easier. You can conveniently browse the website in your free time and find a huge range of stylish glasses. Apply our handy filters to find the shapes, colours and brands you love. Our professional opticians oversee every order and you can try on various different frames before you buy with our free Home Trial. With almost 20 years of experience up our sleeve, we have become the UK’s most trusted online prescription glasses retailer, offering unbeatable value and excellent service.