Had to send them back repeatedly. It takes a long time to get returns sorted. Wishing I had stuck to the high street...
I am very happy with my new glasses
Not hapoy at all with service and product.
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When you want a particular pair of glasses, and you just *have* to have them, then they need to definitely be in stock.
With this in mind, we've restricted our faster selling styles so that they can't go out on home trial when they're nearly sold out. This means they're definitely available for our customers who want to buy them.
If you're interested in one of these styles, it's worth moving quickly because it's likely that they'll be completely sold out fairly soon and replaced with another great value style.
It’s still totally risk free, our 120-day no quibble guarantee means you can still return them if you’re not 100% satisfied.
We want to make sure that when you have found the perfect pair, they are on-site and ready for you. That's why certain frames will not be available for home trial when they are low in stock.
You can shop with confidence either way, as we offer no-quibble 120-day returns in case you are not 100% satisfied with your purchase for any reason.